Artículo

Estamos trabajando para incorporar este artículo al repositorio
Consulte el artículo en la página del editor
Consulte la política de Acceso Abierto del editor

Abstract:

There is a prevailing belief that interruptions using cellular phones during face to face interactions may affect severely how people relate and perceive each other. We set out to determine this cost quantitatively through an experiment performed in dyads, in a large audience in a TEDx event. One of the two participants (the speaker) narrates a story vividly. The listener is asked to deliberately ignore the speaker during part of the story (for instance, attending to their cell-phone). The speaker is not aware of this treatment. We show that total amount of attention is the major factor driving subjective beliefs about the story and the conversational partner. The effects are mostly independent on how attention is distributed in time. All social parameters of human communication are affected by attention time with a sole exception: the perceived emotion of the story. Interruptions during day-to-day communication between peers are extremely frequent. Our data should provide a note of caution, by indicating that they have a major effect on the perception people have about what they say (whether it is interesting or not . . .) and about the virtues of the people around them. © 2015 Lopez-Rosenfeld et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

Registro:

Documento: Artículo
Título:Neglect in human communication: Quantifying the cost of cell-phone interruptions in face to face dialogs
Autor:Lopez-Rosenfeld, M.; Calero, C.I.; Fernandez Slezak, D.; Garbulsky, G.; Bergman, M.; Trevisan, M.; Sigman, M.
Filiación:Departamento de Computación, Facultad de Ciencias Exactas y Naturales, Universidad de Buenos Aires, Pabellón 1, Buenos Aires, 1428, Argentina
Laboratorio de Neurociencia, Universidad Torcuato Di Tella, Av. Figueroa Alcorta 7350, Ciudad de Buenos Aires, C1428BCW, Argentina
El Mundo de Las Ideas, Buenos Aires, Argentina
Departamento de Física, Facultad de Ciencias Exactas y Naturales, Universidad de Buenos Aires, Buenos Aires, Argentina
Palabras clave:analysis of variance; Article; attention; emotion; human; human experiment; interpersonal communication; mobile phone; neglect; normal human; peer group; quantitative analysis; questionnaire; social behavior; social interaction; social network; behavioral science; female; male; physiology; verbal behavior; Biobehavioral Sciences; Cell Phones; Female; Humans; Male; Verbal Behavior
Año:2015
Volumen:10
Número:6
DOI: http://dx.doi.org/10.1371/journal.pone.0125772
Título revista:PLoS ONE
Título revista abreviado:PLoS ONE
ISSN:19326203
CODEN:POLNC
Registro:https://bibliotecadigital.exactas.uba.ar/collection/paper/document/paper_19326203_v10_n6_p_LopezRosenfeld

Referencias:

  • List of Countries by Number of Mobile Phones in Use, , http://en.wikipedia.org/wiki/List_of_countries_by_number_of_mobile_phones_in_use, Retrieved Jun, 2014
  • Li, M.X., Jiang, Z.Q., Xie, W.J., Miccichè, S., Tumminello, M., Zhou, W.X., A comparative analysis of the statistical properties of large mobile phone calling networks (2014) Scientific Reports, 4
  • Onnela, J.P., Saramäki, J., Hyvönen, J., Szabó, G., Lazer, D., Kaski, K., Structure and tie strengths in mobile communication networks (2007) Proceedings of the National Academy of Sciences, 104 (18), pp. 7332-7336
  • Kumpula, J.M., Onnela, J.P., Saramäki, J., Kaski, K., Kertész, J., Emergence of communities in weighted networks (2007) Physical Review Letters, 99 (22). , PMID: 18233339
  • Onnela, J.P., Saramäki, J., Hyvönen, J., Szabó, G., De Menezes, M.A., Kaski, K., Analysis of a large-scale weighted network of one-to-one human communication (2007) New Journal of Physics, 9 (6), p. 179
  • Jiang, Z.Q., Xie, W.J., Li, M.X., Podobnik, B., Zhou, W.X., Stanley, H.E., Calling patterns in human communication dynamics (2013) Proceedings of the National Academy of Sciences, 110 (5), pp. 1600-1605
  • Gonzalez, M.C., Hidalgo, C.A., Barabasi, A.L., Understanding individual human mobility patterns (2008) Nature, 453 (7196), pp. 779-782. , PMID: 18528393
  • Song, C., Qu, Z., Blumm, N., Barabási, A.L., Limits of predictability in human mobility (2010) Science, 327 (5968), pp. 1018-1021. , PMID: 20167789
  • Lu, X., Bengtsson, L., Holme, P., Predictability of population displacement after the 2010 Haiti earthquake (2012) Proceedings of the National Academy of Sciences, 109 (29), pp. 11576-11581
  • Wu, Y., Zhou, C., Xiao, J., Kurths, J., Schellnhuber, H.J., Evidence for a bimodal distribution in human communication (2010) Proceedings of the National Academy of Sciences, 107 (44), pp. 18803-18808
  • Simini, F., González, M.C., Maritan, A., Barabási, A.L., A universal model for mobility and migration patterns (2012) Nature, 484 (7392), pp. 96-100. , PMID: 22367540
  • Karsai, M., Kaski, K., Kertész, J., Correlated dynamics in egocentric communication networks (2012) Plos One, 7 (7). , PMID: 22866176
  • Eagle, N., Pentland, A.S., Lazer, D., Inferring friendship network structure by using mobile phone data (2009) Proceedings of the National Academy of Sciences, 106 (36), pp. 15274-15278
  • Candia, J., González, M.C., Wang, P., Schoenharl, T., Madey, G., Barabási, A.L., Uncovering individual and collective human dynamics from mobile phone records (2008) Journal of Physics A: Mathematical and Theoretical, 41 (22)
  • Kovanen, L., Kaski, K., Kertész, J., Saramäki, J., Temporal motifs reveal homophily, gender-specific patterns, and group talk in call sequences (2013) Proceedings of the National Academy of Sciences, 110 (45), pp. 18070-18075
  • Strayer, D.L., Drews, F.A., Johnston, W.A., Cell phone-induced failures of visual attention during simulated driving (2003) Journal of Experimental Psychology: Applied, 9 (1), p. 23. , PMID: 12710835
  • McCartt, A.T., Hellinga, L.A., Bratiman, K.A., Cell phones and driving: Review of research (2006) Traffic Injury Prevention, 7 (2), pp. 89-106. , PMID: 16854702
  • Hyman, I.E., Boss, S.M., Wise, B.M., McKenzie, K.E., Caggiano, J.M., Did you see the unicycling clown? Inattentional blindness while walking and talking on a cell phone (2010) Applied Cognitive Psychology, 24 (5), pp. 597-607
  • Festinger, L., (1962) A Theory of Cognitive Dissonance, 2. , Stanford university press
  • Zizzo, D.J., Experimenter demand effects in economic experiments (2010) Experimental Economics, 13 (1), pp. 75-98
  • Perry, B.D., Childhood experience and the expression of genetic potential: What childhood neglect tells us about nature and nurture (2002) Brain and Mind, 3 (1), pp. 79-100
  • Csibra, G., Gergely, G., Natural pedagogy (2009) Trends in Cognitive Sciences, 13 (4), pp. 148-153. , PMID: 19285912
  • Morreale, S.P., Spitzberg, B.H., Barge, J.K., (2007) Human Communication: Motivation, Knowledge, and Skills, , Cengage Learning
  • Kahneman, D., Fredrickson, B.L., Schreiber, C.A., Redelmeier, D.A., When more pain is preferred to less: Adding a better end (1993) Psychological Science, 4 (6), pp. 401-405

Citas:

---------- APA ----------
Lopez-Rosenfeld, M., Calero, C.I., Fernandez Slezak, D., Garbulsky, G., Bergman, M., Trevisan, M. & Sigman, M. (2015) . Neglect in human communication: Quantifying the cost of cell-phone interruptions in face to face dialogs. PLoS ONE, 10(6).
http://dx.doi.org/10.1371/journal.pone.0125772
---------- CHICAGO ----------
Lopez-Rosenfeld, M., Calero, C.I., Fernandez Slezak, D., Garbulsky, G., Bergman, M., Trevisan, M., et al. "Neglect in human communication: Quantifying the cost of cell-phone interruptions in face to face dialogs" . PLoS ONE 10, no. 6 (2015).
http://dx.doi.org/10.1371/journal.pone.0125772
---------- MLA ----------
Lopez-Rosenfeld, M., Calero, C.I., Fernandez Slezak, D., Garbulsky, G., Bergman, M., Trevisan, M., et al. "Neglect in human communication: Quantifying the cost of cell-phone interruptions in face to face dialogs" . PLoS ONE, vol. 10, no. 6, 2015.
http://dx.doi.org/10.1371/journal.pone.0125772
---------- VANCOUVER ----------
Lopez-Rosenfeld, M., Calero, C.I., Fernandez Slezak, D., Garbulsky, G., Bergman, M., Trevisan, M., et al. Neglect in human communication: Quantifying the cost of cell-phone interruptions in face to face dialogs. PLoS ONE. 2015;10(6).
http://dx.doi.org/10.1371/journal.pone.0125772