Castellini, M.A.; Zanazzi, J.L.; Cabrera, G.P."Selecting working teams for information technology outsourcing projects through a combination of methodologies" (2017) Pesquisa Operacional. 37(1):67-92
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This paper deals with a problem that Information Technology outsourcing suppliers generally face when selecting a working team technically capable for specific roles in software development projects. A combination of methodologies, interactively integrated, is proposed. They are Soft System Methodology to structure the problem, Repertory Grid for individual interviews and elicitation of the selection criteria, DRV Processes to assess the candidates and to generate knowledge and consensus on the selection process and Linear Programming to assign people to each position. This multimethodology allowed finding a more comprehensive solution than that initially requested by the company, since it helped to establish the necessary transformations for the selection model to operate in the right way, set the competencies to be considered as selection criteria, develop a consensus estimate of the weighted criteria, and award global values to candidates, optimizing the assignment of roles in the group for the project. © 2017 Brazilian Operations Research Society.


Documento: Artículo
Título:Selecting working teams for information technology outsourcing projects through a combination of methodologies
Autor:Castellini, M.A.; Zanazzi, J.L.; Cabrera, G.P.
Filiación:Facultad de Ingeniería y Tecnología Informática, Universidad de Belgrano, Buenos Aires, Argentina
Proyecto UBACYT 20620130100024BA, Facultad de Ingeniería, Universidad de Buenos Aires, Argentina
Laboratorio de Ingeniería y Mantenimiento Industrial, Facultad de Ciencias Exactas, Físicas y Naturales, Universidad Nacional de Córdoba, Argentina
Instituto Académico Pedagógico de Ciencias Básicas y Aplicadas, Universidad Nacional de Villa María, Argentina
Palabras clave:DRV processes; Information technology; Linear programming; Outsourcing; Repertory grid; SSM; TODIM
Página de inicio:67
Página de fin:92
Título revista:Pesquisa Operacional
Título revista abreviado:Pesqui. Oper.


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---------- APA ----------
Castellini, M.A., Zanazzi, J.L. & Cabrera, G.P. (2017) . Selecting working teams for information technology outsourcing projects through a combination of methodologies. Pesquisa Operacional, 37(1), 67-92.
---------- CHICAGO ----------
Castellini, M.A., Zanazzi, J.L., Cabrera, G.P. "Selecting working teams for information technology outsourcing projects through a combination of methodologies" . Pesquisa Operacional 37, no. 1 (2017) : 67-92.
---------- MLA ----------
Castellini, M.A., Zanazzi, J.L., Cabrera, G.P. "Selecting working teams for information technology outsourcing projects through a combination of methodologies" . Pesquisa Operacional, vol. 37, no. 1, 2017, pp. 67-92.
---------- VANCOUVER ----------
Castellini, M.A., Zanazzi, J.L., Cabrera, G.P. Selecting working teams for information technology outsourcing projects through a combination of methodologies. Pesqui. Oper. 2017;37(1):67-92.